![]() ![]() While a remote session is active, the software displays a colored background or box around your screen as a reminder that someone else is accessing your device. A one-click button lets you invite anyone in your address book to start a new remote session on your computer.ĪnyDesk Version 7 also enables you to define permission sets, which you can apply automatically when a new remote support session is initiated. Now, most in-session tools, including the file manager, can be found tucked away in a toolbar instead of crowding your screen. The new platform provides a more streamlined user experience than previous iterations of AnyDesk. ![]() The AnyDesk team has been busy updating its software, and in November 2021, AnyDesk released version 7 of its software. For remote support sessions, AnyDesk enables you to limit what control features are available to remote users. The software also supports 2FA, and enables you to set up a whitelist so that only specific devices can access your computer. It’s also possible to invite another user on your network to take remote control of your computer, which increases efficiency for support requests.ĪnyDesk uses end-to-end encryption for all remote sessions to prevent unauthorized access to your network. A virtual whiteboard enables you to draw on a remote screen and guide a user through actions you want them to take. A text chat box makes it easy to communicate for remote support. The platform also includes several tools for collaborating within remote sessions. You can organize your address book using custom tags. Your address book is shared by everyone in your network, although remote users will still need a password to gain unattended access to any computer. However, AnyDesk doesn’t offer a sync folder or the ability to drag and drop files between devices.ĪnyDesk offers an address book to help businesses keep track of all computers for which remote access and remote support is enabled. You can also copy and paste text or files across connected computers. You can also use wake-on-LAN to wake up a sleeping computer.ĪnyDesk offers a built-in file manager to enable you to transfer files between a host and a remote computer. Just set up a password on the remote device, and then you can access it from an unlimited number of host devices without having to manually accept the remote session. It enables unattended remote access to Windows and Mac computers, and to iOS and Android mobile devices. Zoho Assist offers a cheap, easy way to enable remote IT support or unattended access to up to 25 computers.ĪnyDesk offers features for both individual users who need unattended remote access to a work computer, and IT teams who need to provide remote technical support. TeamViewer provides medium and large businesses with remote access to a network of many computers. It’s easy to use and offers good collaboration and security features. Limited to 25 computers for unattended access - No plans for individual usersĪnyDesk is a capable platform for individuals and small businesses. Expensive - Cumbersome security features Expensive for large numbers of devices - Email support only Inexpensive - Simultaneous remote support sessions Built-in video conferencing - Mass deployment Inexpensive single-user business plan - Supports wake-on-LAN How does AnyDesk compare to its main competitors?
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